Front Office Management

is our core service!

HNIZDO, experience service, unconstrained and at the highest level. Take our word for it!

HOTEL CONSULTING

Image Hotel Consulting
  • Hotel consulting
  • Auditing, Appraisal
  • Full Support for all shifts and service performances, e.g. check-in / check-out / night audit / concierge / porter
  • Process optimisation of all front office operations
  • Reservations Management Training
  • Yield Management Training
  • Telephone Training
  • Communication Training
  • Preparation / implementation or using of company SOP’s (Standard Operating Procedures) and job descriptions
  • EDP Training (Fidelio, Office, etc.)
  • Team Training
  • Guest satisfaction "care in-house"
  • Emergency Training
  • Report summary and determining follow up’s