Workshops for Employees and Executives

Boredom was an issue from yesterday!

Our workshops guarantee success through using a healthy mix of theory and practice with many role playing exercises and several diverse seminar documents. We have extensive experience and train „on the job“. We offer workshops from 4 hours up to 2 days.

WORKSHOPS

Image Workshop
  • Team Training & Communication
  • Modern Leadership Style
  • Conflict Management
  • Clienting – experiencing customer service
  • Train the Trainer
  • Complaint and Service Management
  • Telephone Training "efficient, effective and friendly calls"
  • Facial expression, gesture, posture; "using body language successfully"
  • The client decides on the topic requirements, e.g. introduction of a new service